Returns & Exchanges

We want you to love your silk essentials; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. Please ensure that all products are in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully place the items in their original silk-safe packaging and include the provided packing slip to ensure smooth processing.

• 3.
  Ship Your Items

  Attach the prepaid shipping label to your parcel and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.